I wrote a blog a few years ago speaking about the democratisation of data and it’s time to raise why it matters again. For decades, the building information industry has made making meaningful decisions from your own data a challenge.
At the end of the day, systems were designed by engineers for engineers — packed with complex interfaces, jargon and alphabetti spaghetti of acronyms and a stack of data held hostage which only a few knew how to use – and it would cost time and money to do so. If you didn’t speak the secret language of the developers or remember multiple logins to work out what’s happening you’d be out of the loop, making systems broken, not smart.
Buildings that share their story to help you run them better
But here’s the thing: buildings aren’t just machines, they’re ecosystems full of people who run them, manage them, clean them, secure them and keep them happy and healthy for the people who reside in, own and operate them, instead of having systems that have almost been purposefully built to exclude them!
Buildings should serve the people in and around them — not alienate them.
And that starts with democratising data. Because when everyone can access and understand what’s going on inside their building, everyone can contribute to making it better. That means sharing knowledge, removing blocks, gatekeepers, and using open source tools that connect us and make us part of a conversation together.
The Bitpool experiment
We started experimenting with this idea during the big shift to remote working a few years ago. Could we bring building data into a platform like Microsoft Teams — something people were already using — and make it useful, accessible, even actionable? Turns out, we could.
We used a stack of open tools — MQTT, MySQL, Power BI, Teams webhooks, to stream data, build visual insights, and make it all usable from a basic Teams interface. The end result?
Anyone — techie or not — could jump in.
Insights could be acted on directly from the feed.
Systems talked to each other instead of hiding behind black boxes.
No more vendor lock-in. No more “please contact IT” simply data doing its job.
And that’s the magic of Smart Buildings when they’re done right. It’s not just about the tech stack — it’s about a broader ideology based around helping the community and our buildings being more accountable.
The reality is, you can’t build systems only a few people understand, you won’t hit your sustainability targets (or measure them) if your data is locked in a cage, and you won’t fix the skills shortage by making both of these harder to achieve.
It’s time build a community
Our plan is always to invite everyone to the party, to give everyone a democracy sausage and give everyone a seat at the table. That’s why open source was created, and it’s why we’re so passionate about democratising data.
At Bitpool, we believe the future of Building information systems belongs to those who set data free to support better results for our community.