Buildings fail without trust. Need convincing? 

We’ve been bandying some ideas around in the office for a while. One of these is about the trust equation and how trust is the driving force behind the profitability of buildings. 

Here’s an equation to consider.  Tenant Experience (Tx) + Owner / Operator Experience (Ox) = Return on Portfolio (Rp) 

Here’s our thinking 

1. Tx - Happy tenants residing in happy, healthy buildings stay longer and pay longer. Full offices = full pockets

   
   

2. Ox - Happy owners invest more in their properties because they have the information to make smarter decisions, reduce their expenditure and increase their profit 

   
   

3. Rp - This results in a strong return on portfolio, driving future growth and investment while meeting and measuring compliance and sustainability obligations – and helping our planet. 

Tx + Ox = Rp 

Tenant Experience + Owner Experience = Return on Portfolio 

Bitpool enables this.  We unify the data you already own, enabling every stakeholder — from the boardroom to the boiler room, with access to the same real time insights. No hierarchy, no lock in contracts, no expensive extraction processes, and instant access from Day 1 in the palm of your hands. 

It could be this easy. 

Informed decisions, retained tenants, streamlined operations, scalable and measurable sustainability goals, happy tenants, healthy buildings, fat profits resulting in performance amplified. 

Trust is a performance lever, and it's measurable.

oo many buildings are bleeding value because the people running them can’t see what’s really happening and it’s all about trust. 

If your operators don’t trust your BMS, they override it. 

If your tenants don’t trust your sustainability promises, they churn. 

If your investors can’t trust your performance data, they walk. 

Buildings that lack trust leak emissions, churn tenants, and burn money. 

When trust is built in, buildings work better. People stay longer. Portfolios grow stronger. 

If you don’t trust what your building is telling you, have you considered that maybe you’re not listening?  We believe that the best buildings are more than smart – they’re trusted too.

So, could trust be the new KPI in property?

We think so. And we built Bitpool to make it so, at scale