Firmly established in his new role as Chief Partner Officer, we caught up with @Peter-Palonek to talk about what partnership really means at Bitpool, his plans for the global channel, and what he loves in life. 

What drew you to Bitpool originally, Peter? 

I’ve spent most of my career around technology and buildings. From IT and OT through to engineering. When I first came across Bitpool, I was impressed by how they’d built a platform that actually unifies things. But more than that, I saw a team that believed in open collaboration in the way they worked, and in how they built their technology with a community focus. 

I’ve seen and experienced first-hand how disconnected things can get when systems and people are out of alignment, so that aspect of Bitpool really resonated with me. I’ve always believed that good business comes down to good partnerships. 

What’s your vision for the global partner network? 

My goal is to build an ecosystem that scales through value.  We want partners who feel genuinely empowered. Partners who can deliver confidently, with the tools, training, and trust they need to succeed on their own terms. 

To get there, we’re focusing on three things: 

Enablement before expansion – equipping partners with everything they need to hit the ground running. 

Empowerment through process – making life easier with clear workflows and reusable tools. 

Trust through transparency – keeping communication open, honest, and two-way. 

When those three things work in harmony, everyone wins. 

Why are partnerships so important to Bitpool? 

The reality is, no one company can do it all. Every new partner brings their own skills, relationships, and regional knowledge, and when you combine that with our amazing technology, you get something far greater than the sum of its parts. 

Our partners are collaborators. They’re co-developing dashboards, shaping data models, and improving sustainable outcomes with us.  

 You’ve described trust as the “true currency” of partnership. What does that look like in practice? 

Partnerships run on trust not transactions. As a leadership team, we’re all aligned and alive to that. We’re very open about what we’re building, what’s working well, and we take on feedback continuously to make our platform better for the people who use and love it.  

In return, our partners share feedback, ideas, and opportunities we’d never see otherwise. It creates this shared rhythm, where everyone learns, grows and celebrates wins together.  When trust is high, communication is fast, problems get solved quickly, and customers feel it too. 

What kind of culture are you trying to build through the partner network? 

One that feels connected.  Whether you’re in Sydney, Copenhagen, or London, we want every partner to feel part of the same community. That means being responsive, removing friction, and sharing the wins – big and small. 

You love process, Peter, how does process make partnerships easier? 

I’m a big believer that good process protects people. It shouldn’t slow you down, it should set you free. If you don’t have structure, you get chaos. People waste time, projects drag, and stress builds up.  

That’s why we’re simplifying everything from onboarding to reporting. We’re automating the mundane elements so our partners can spend more time doing what keeps them inspired - solving problems, building relationships, and adding value. 

What have you learned about leadership along the way? 

Early in my career, I thought leadership meant having all the answers. Over time, I realised it’s about listening and helping people find their own way. People don’t remember titles, they remember how you made them feel. 

You can’t lead effectively without understanding what drives people, what challenges them, and what they need to succeed. That’s why I spend as much time talking with partners and teams as I do reviewing our data and reports. 

Tell us a bit about life outside of work. 

Family is everything to me. Work’s important, but family keeps you grounded. It reminds you why you do what you do. My parents came to Australia from Poland when I was three, and they taught me the value of hard work and loyalty early on. Those lessons have stuck with me all my life. 

Outside work, I’m happiest outdoors, whether that’s out on the motorbike, working on a DIY project, or just spending time with my wife. We’ve also got a French Bulldog named Lulu who pretty much runs the household! 

I'm also a big fan of being out on the water. Going out fishing, skiing or on the bike have always been my reset buttons. 

What’s next for Bitpool and its partners? 

We’re not chasing numbers for the sake of it. We don’t want to be the biggest, we want to be the best. The most trusted, the easiest to work with, and the partner that helps others shine. 

Ultimately, we’re choosing partners and building relationships that last. Over the next year, we’ll be expanding our training, improving our partner tools, and strengthening those global connections. 

The end goal is simple – to build a partner ecosystem that’s self-sustaining, full of trust, and capable of delivering incredible outcomes anywhere in the world. 

When you’ve been shaping technology for four decades, perspective comes naturally. 
We sat down with Phil Mounsey-Smith, Bitpool’s newly appointed Chief Technology Officer (CTO), to talk about how far tech has come, what’s stayed the same, and why he still believes the best engineers are those who stay curious. 

You’ve been in technology for more than forty years. What’s changed the most and what hasn’t? 

Phil: 
When I wrote my first line of code, computers were the size of refrigerators. We used floppy disks, dial-up modems, and waited hours for compiles to finish. Today, we’re running AI models that process terabytes of data in seconds. 

But the truth is, not much has changed that really matters. Every generation thinks it’s living through the biggest revolution, but the fundamentals of good engineering are still the same - curiosity, craftsmanship, and community. 

Curiosity drives you to ask “what if?” long before “how much?” 
Craftsmanship makes you refine, test, and perfect, even when no one’s watching. 
And community turns solitary problem-solving into shared progress. 

Those three things have carried me through every wave of my career, from mainframes to microservices and AI. 

Tell me about your journey to Bitpool? 

Phil: 
I’ve always loved solving problems and helping others do the same. I don’t think of myself as a CTO, to be honest, I just like building things that make people’s work easier and more meaningful. 

When I joined Bitpool, what drew me in was more than the technology, it was the purpose. We’re building a platform that makes building intelligence accessible, human, and transparent for everyone. I’m just happy to be guiding both technology and product through the same lens. 

You talk about the importance of the journey rather than the destination. What does that mean for you? 

Phil: 
The result is just a milestone. The real growth happens in building, experimenting, failing, and fixing. 

I’ve seen so many engineers burn out chasing speed or perfection. The best work arrives from consistency – like anything in life. Keep showing up, keep learning, keep improving, and you’ll build something that lasts.  You never really “arrive.” You just keep finding new ways to learn and contribute. 

How would you describe your leadership style? 

Phil: 
I’d say my leadership mirrors my code - clean, efficient, and scalable. 

I trust my team to make decisions, take risks, and own outcomes. When something goes wrong, I don’t jump in to correct it, I ask what we learned. Failure handled well becomes experience, experience shared becomes culture, and that’s how you build a strong team. 

You’ve seen several major technology revolutions. How do you keep your perspective through the hype? 

Phil: 
Patience, mostly. 

In the 1980s, we were already talking about neural networks. The problem was, the hardware wasn’t fast enough to make them useful. Today, with cloud and edge AI, those same ideas are finally practical. 

Innovation often looks like rediscovery, old dreams revisited at the right time. 

So when I see the hype cycles, noise around AI, IoT, or automation, I focus on what’s real and in front of me. Technology will always amplify intent and if your intent is good, in our case to make things simpler, safer, more sustainable, the outcome will be positive. Initiatives driven by ego or control have the opposite effect. 

What’s your view on trust and culture inside a technology organisation? 

Phil: 
Trust is everything, in data and in people. 

We build trust into our platform technically, through data quality and transparency. But culturally, it’s the same principle. You can’t innovate in an environment built on fear. And our CEO, David Blanch really advocates for that. 

Empower people, give them ownership, and they’ll surprise you with what they deliver. That’s the Bitpool way, high trust, high accountability, low ego. If you’ve met us, you’ll have seen that culture running through our business. 

Outside of work, what keeps you grounded? 

Phil: 
Family, fitness, and curiosity are my trifecta. 

When I’m not architecting systems, you’ll find me in the gym or reading about emerging tech, markets, and currencies. I like to stay sharp, mentally and physically. 

My wife and I immigrated from New Zealand twenty years ago, raised two kids, and built a life we’re proud of. We came here for opportunity, and we’ve thrived. 

Success, to me, has never been about titles or recognition. It’s about balance and enjoying the process as well as the progress. 

What’s the legacy you want to leave at Bitpool? 

Phil: 
Honestly? People. 

I’m proudest of the engineers who’ve grown under my mentorship, the culture of trust we’ve built, and the sense that the next generation will take Bitpool further than I ever could. 

The technology will evolve, it always does. But if we get the culture right, everything else follows. 

Envirocal is a leader in environmental and calibration services across Australia’s most regulated industries from pharmaceutical manufacturing to nuclear medicine. Their role is critical in ensuring cleanrooms and controlled environments meet strict GMP and TGA (Therapeutic Goods Administration) standards for compliance, safety, and performance.

When legacy OEM systems began limiting flexibility, visibility, and value, Envirocal partnered with Bitpool to modernise how data is captured, managed, and reported for their clients to unlock new levels of digital compliance and control.

The Challenge – Old technology and contractual lock-ins.

Envirocal identified key pain points across their customer base:

• OEM lock-in and control: High licensing and exit costs preventing upgrades or supplier flexibility

• Outdated integration: Systems unable to interface with modern cloud or data architectures

• Fragmented data: Limited interoperability between temperature, humidity, and radiation sensors

• No visibility or control: Poor real-time access to environmental metrics and compliance indicators

For high-compliance radiopharmaceutical environments, on site, these issues translated into unnecessary cost, compliance risk, and operational inefficiency.

The Solution - Modern, accurate, accessible data

Envirocal deployed the Bitpool platform to create a compliant, open-data monitoring solution that delivered visibility, flexibility, and AI-driven insight across their client base, without the constraints of OEM systems.

Core elements of the deployment included:

• Rapid, non-disruptive integration using MQTT data ingestion to connect directly with existing devices and loggers

• Real-time custommised data visualisation dashboards and reporting for radiation, temperature, and humidity sensors

• AI-driven performance insights detecting anomalies and compliance risks instantly

• Automated alerting and on-screen monitoring with dynamic thresholds (warning, alert, alarm)

• Audit-ready compliance reporting designed to meet regulatory and GMP-aligned data management expectations, including user-level audit trails.

• Secure access and calibration records, ensuring traceability and confidence across all users

  

“We were able to visualise environmental data in real time, identify anomalies instantly, and automate compliance reporting, all without the constraints of OEM-bound systems.” Graeme Perry, Envirocal

The Outcome - Control, compliance, and customer value

The Envirocal implementation in Wellington, New Zealand redefined Envirocal’s service model, providing:

• OEM independence - open, scalable, and future-proofed architecture

• Regulatory and GMP-aligned compliance - Bitpool’s data framework certified for GMP environments

• Instant visibility - AI-powered dashboards detected environmental anomalies in seconds

• Non-disruptive rollout - no downtime or infrastructure overhaul

• Scalable success - expanded across Australia

Strategic value

• Higher-value contracts through expanded service capability

• Lower deployment costs with flexible, reusable infrastructure

• Broader market appeal — positioned for growth in other sectors

• Improved client retention through data transparency and optimisation

• Progressive industry profile – Positioned as AI-enabler and innovator

 TESTIMONIAL

“Together, Envirocal and Bitpool have redefined control in a sector once dominated by OEM lock-in. We’ve empowered clients to take ownership of their own data — giving them the freedom, clarity, and authority they should have always had.” - Graeme Perry, Director, Envirocal

Time to fact check some common building data myths against the Bitpool platform reality. Ready? 

Myth 1: You have to wait until the project’s finished to see your User Interface (UI) in action.  
Reality: Bitpool can use simulated data to spin up a virtual version of your building on day one. Your UI can be designed, configured and approved before a single device is live. 

Myth 2: AI in BMS is just hype. 
Reality: Bitpool’s AI works like the best BMS team you ever had, only faster. Using real time data, it finds anomalies, assesses datasets / naming standards and produces instant reports in minutes rather than weeks. 

Myth 3: Integrations at scale are too complex. 
Reality: Traditional systems struggle to handle and integrate the data from a single building, let alone an entire portfolio. Bitpool is built to handle vast amounts of data, connecting from edge to cloud, and scaling easily as you grow. 

Myth 4: Data labels don’t matter much. 
Reality: Everything starts with good data. When data is poorly labelled or full of gaps, its potential value is limited. Bitpool’s data assurance capability keeps data clean, consistent, and ready for action, with smart and structured labels using rich modelling/tagging. Where gaps skew outcomes and reporting, AI steps in, using historical patterns to tell your clear and proven story.  

Myth 5: Support is reactive. 
Reality: Bitpool’s support hub is proactive, led by engineers who’ve lived the grind. We know the problems and how to solve them before they hit - and we’ve got a playbook of solutions ready to get you ahead of the curve. 

Got a myth that needs busting? Book time with Cameron-Macey and use Bitpool to turn myths into measurable performance. 

Ever opened your user interface and felt overwhelmed? Too much information to deal with? It’s not you, it’s the design.  

As the training and support lead at Bitpool, Ash is the king of fixing confusing dashboards to turn chaos into clarity. Read on to understand the playbook we teach every partner >> 

1) Start with the story, not the screen  
Most teams begin by dragging widgets onto a page. We start with three questions:  

1. Who’s looking? (FM, sustainability lead, contractor, exec)  

2. What do they need in 10 seconds? (status, risk, anomalies, action)  

3. What should they do next? (investigate, adjust, escalate, schedule)  

This gives you a three-page “decision path”: Summary - Diagnostics - Action.  

2) Design the summary like a product homepage  

• Hero KPIs: today vs baseline; variance; trend arrow  

• Context bands: “What changed?” last 24h/7d/30d  

• Exceptions list: top 5 anomalies (not 500 points)  

• Next actions: links to drill-downs, reports, or work orders  

If a new user can’t explain the building’s status in one sentence after 10 seconds, the summary isn’t finished.  

3) Fix the hidden math (it’s why charts “lie”)  
Most “broken” energy charts aren’t, they’re cumulative meters misread as interval data. Configure charts for cumulative sources, apply the right deltas, and standardise units/time zones. Your future self will thank you.  

4) Use templates so you don’t re-invent the wheel 
We’ve done the hard work for you by creating templates which remove the need for you to create your own. Copy, find/replace, done – that’s how to scale usage and amplify performance, fast.  

5) Let AI join the dots across multi-disciplinary subsystems 
Legacy tooling treated subsystems as islands floating around independently. Our embedded AI answers cross-system questions fast (through voice or type) – so you can ask questions like, “Is the 3–5pm energy spike linked to chiller behaviour?”  
With tagging and the right context, it correlates, explains and drafts a note for your report in seconds.  

6) Train for self-serve (and keep it light)  
Start by booking a 30-minute kick-off with me to start the process and follow up with real issues once you’re in and using the system regularly.  

Your quick win checklist  

• ​​Three-page path (Summary / Diagnostics / Action)  

• ​​Cumulative meters configured correctly  

• Standard units + time zone + naming  

• ​​Role-based templates installed  

• Tagging library applied (AI-ready)  

• “Top 5 exceptions” visible on Summary  

Book a Partner Foundations session with Ash and let’s get started.  

Brisbane, Australia 21 October, 2025  

Bitpool, a leading platform in AI-driven business intelligence, is proud to announce its latest strategic partnership with Mizco Australia, a powerhouse in building automation, HVAC, electrical and security systems with a reputation for trusted delivery across commercial property, industrial, and resources sectors. 

With ISO-accredited systems, global project capability, and a proven track record in complex sectors such as oil & gas, Mizco brings robust capability to the Bitpool partner network and enables their customers to connect legacy systems and amplify their performance in a unified platform, adding value across their portfolio of assets. 

“Partnering with Mizco means enjoying our common values and approach founded in experience, integrity, and innovation,” said Peter Palonek, Chief Partner Officer of Bitpool. “Their commitment to engineering the benchmark in building services matches our own ambition to change the way buildings are managed. Together, we’re enabling clients to waste less, save more, and do better from day one.” 

Now, through the partnership with Bitpool, Mizco clients can benefit from real-time performance analytics and predictive maintenance through to improved sustainability reporting and compliance automation. 

“We’re excited about the value this partnership will unlock for our customers and our business,” said Mizco Australia Managing Director, Tony Sader. “With Bitpool, we can offer our clients more visibility, more insight, and more control over their facilities, while staying true to our ethos of quality, trust and innovation.” 

For media enquiries, contact:  
Zoe Staples  
Bitpool  
Phone: +61404047905  
Email: zstaples@bitpool.com  
Website: https://www.bitpool.com